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Client Partner

Identify, Scope, Manage and Deliver components of client analytics engagements that enable/drive CX initiatives/programs in F500 companies across digital environments

Client Management

Act as a strategic advisor to executives within Blueocean relationships
Manage day to day interactions with executive clients/sponsors and their counterparts within client organizations

Delivery

Identification of business/strategic client objectives
Create frameworks typically found in strategy consulting that help define and focus insight extraction related to digital initiatives
Shape data engineering/integration solutions and orchestrate the efforts of Blueocean teams tasked with insight extraction efforts
Identify, scope and drive opportunities to integrate a variety of Blueocean capabilities and services into client solutions
Assist client teams with organizing, communicating and driving digital initiatives within client

Business Development

Develop and maintain contact with top decision makers at key clients; organize and assist pursuit teams; participate and lead aspects of the proposal development/scoping process; contribute to the development of proposal pricing strategies

People Development

Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

Initial focus in the Southeast US but with potential to play a broader role in the build out of Blueocean’s US consulting team
Initial focus in the Telecom industry with potential to play a broader role in creating a team that serves multiple industry verticals (in particular Retail, Technology, Digital/E-commerce/Social Media, Banking & Financial Services industries
Advanced Analytics, Data Management and Market Intelligence solutions in the area of Sales, Marketing and Customer Management

Professional Experience:

Value & Digital Strategy – Development of customer and enterprise driven, value enhancing digital strategies to drive increased business effectiveness, improved technology utilization, and enhanced positioning to address marketplace forces (Must have)
Customer and Digital Transformation Roadmapping - Build out of enterprise and customer digital solution strategy, technology architecture, platform alternatives, and roadmaps to support and enable business and technology vision and goals.  Construction of detailed customer/digital transformation plan to clearly articulate initiatives required to transform enterprise to a target future state (Must have)
Business Case Operational Analysis – Execution of financial analysis detailing the costs, benefits, and estimated payback period/return of current and planned business and technology customer solutions initiatives, program, and projects (Must have)
Platform Evaluation & Selection – Execution of proven methodologies to objectively identify, evaluate, and select technology platforms and tools that most effectively enable planned technology transformation.  Evaluation and analysis of the effectiveness of existing solutions, platforms, and tools against selected business and technology KPIs and strategic goals (Good to have)
Process & Technology Improvement – Performing of assessments on the effectiveness of customer and enterprise impacting processes and recommendations to align to corporate goals, market trends.  Development, alignment, and deployment of future state operating model and processes to match organizational strategic goals and vision (Good to have)
Familiarity with digital technology stacks and related ecosystems critical CRM, DMP, Analytics packages, BI, CMS, Statistical packages, Mobile 

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